Tag: public process
Public Process and the Perils of Dismissive Engagement
“What would you like to see here?”
And there it is. Perhaps the most inane question ever posed in the course of a public design process. And posed it is, constantly.
“We’re doing a master plan for downtown. What would you like to see here?”
It’s crazy. In one sweeping question, practitioners not... Continue Reading
Snagging Gen-Y: Do Facebook ads work in public engagement?
For those looking to expand public engagement and collaborative process at the community level, this week presents a curious convergence of news and ideas. Setting the stage was CNU20’s “Charrettes and the Next Generation of Public Involvement,” an afternoon breakout session exploring a fairly provocative (for... Continue Reading
Public Process: Don’t botch your online engagement
If you’re a city or town, it’s a fair bet you’ve long since accepted the internet. People meet, pay bills, go shopping, research causes and self-diagnose illness online, and they expect to engage government in similarly convenient ways. You’re fine with that. In turn, you’ve responded with all the things they’ve... Continue Reading
Category Back of the Envelope, Public Engagement
The goal is not engagement. It’s disengagement.
What counts as a win in public engagement?
It’s not uncommon for municipalities -- and consultants -- to “score” engagement as though it were a contest. The most points win. And you accumulate points by counting how many: How many notices issued and media employed. How many seats filled. How many ideas collected. Continue Reading
Category Back of the Envelope, Public Engagement
Politics & Public Process: The Half-Life of Anger
Maybe it’s like the argument that given enough time, a chimp with a keyboard would eventually hammer out Hamlet, but I’m thinking the messy GOP presidential campaign is inching its way towards clarity.
Not that the process will produce outcomes extreme partisans will like. Disappointment is often the byproduct of... Continue Reading
Category Public Engagement, Public Policy