Jennifer Hurley

We all have a better chance of conducting effective public engagement when we have more tools in our toolbox. One tool that I am seeing in growing use is a community ambassador (CA) program. These programs take different forms, but the core commonality is that they empower community members, rather than professional planners,... Continue Reading

Surveys are everywhere these days. Every time you turn around, someone wants you to rate your meal, or your doctor visit, or your hotel stay. And public participation is no different. Widespread internet access and digital survey tools have made conducting surveys for public participation much easier and cheaper than they... Continue Reading